HPMS, Inc. The Therapy Connection Email: hpms@hpms.com Call: 1-800-633-0433
|
|
|
|
|
|
HomeSports TherapySports MedicineThe NeckPillow by Tempur-Pedic Queen Large Tempur Pedic 24 x 12 x 4.5 |
|
|  |
| Customer Reviews: | | Average Customer Review: Write an online review and share your thoughts with other customers.
No more PAIN IN THE NECK Mar 31, 2010 I have had my pillow for 9 years now. I can't sleep without it. I used to have such bad pain in my neck and shoulders. Since I bought this pillow I haven't had the pain. It does take a little while to get used to. It has held up great. It's just now starting to get "soft" on me and I need to replace it. I don't remember the smell being an issue for a long time. Maybe it was a little smelly for the first week.
The only bad thing about it is when it's cold, it turns hard- very hard. But over time you get used to this also, and after being on it for a while it will soften from your body heat. But it is so worth the cost if you don't ache in the morning. The cost is way too high but what price can you put on no pain in the morning? I think I have gotten my money's worth. I paid $150.00 for it 9 years ago.
I will be purchasing another one soon.
1 of 4 found the following review helpful:
Horrible Smell Dec 12, 2009 I have not used my Tempur-Pedic Pillow as the smell is absolutely revolting. I contacted the company via email and they will not provide a refund despite my dissatisfaction with the product and a know problem with the smell of the pillow. Unfortunately customer satisfaction is not their top priority! I do not recommend buying this pillow from this company and would recommend going to Brookstone or similar store..their pillows do not smell.
[...]
3 of 6 found the following review helpful:
Smelly pillow Dec 08, 2009 I have been using the Tempurpedic pillow for 3 months now and the smell is still very strong which causes a scratching of my throat whenever I lay my head on it. I have called the company and the customer service representative could not give me a time line of when the odor is going to dissipate. She also said that I could not return and get a refund for the pillow. The only advice that she gave me was to just keep kneading the pillow. Is not it ridiculous to spend $140 on a smelly pillow that you have to knead with no option of return and refund?
I was not told when I bought the pillow (which was tightly sealed in a plastic cover) that there were any issues with the smell. It seems that the company should do a better job of either removing the smell before they sell their product or emphasizing the smell issues to the customers before they buy the product.
2 of 2 found the following review helpful:
Love it! Sep 19, 2009 I've had a Tempur-pedic bed with the matching Tempur-pedic pillows for about 5 years and have always loved it! I have been wanting one of the Tempur-pedic neck pillows and now I have one. I can't stop saying enough good things about it!! It's wonderful!
3 of 3 found the following review helpful:
Absolutely LOVE it! Aug 23, 2009 This pillow has made a huge difference in decreasing my pain level!
It is amazingly comfortable, like sleepling in heaven, I swear.
I had NONE of the problems the other reviewer describes... the smell went away quickly, my numerous indoor alergies had no problem with it, and it helped my pain level to go down.
HIGHLY recommended!
|
|  | |
|
|
|
|
|